Shipping & Return Policy
SHIPPING POLICY
Thank you for shopping at NitroPress.com.
Shipping is calculated at checkout depending on shipping address.
RETURNS POLICY
Thank you for shopping at Hatfields London.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 14 days of the original purchase of the
product. A new product may be exchanged for another product or returned for a
refund.
To be eligible for a return, please make sure that:
* The product was purchased in the last 14 days
* The product is in its original packaging
* The product isn't used or damaged
* You obtained a Return Merchandise Number (RMN) from us
Products that do not meet these criteria will not be considered for return.
To obtain a Return Merchandise Number (RMN), contact us:
* By email:
Send the product with its original packing and the RMA number, along with a
note indicating whether you want to exchange the product (and if so, what
other product you want to order) or a refund, to:
Prima Coffee Equipment, 4603 Poplar Level Rd, Suite 2, Louisville, KY 40213
Once we receive your return parcel we will aim to process your refund within 48 hours.
Shipping charges
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Shipping charges incurred in connection with the return of a product are non-
refundable.
You are responsible for paying the costs of shipping and for the risk of loss
of or damage to the product during shipping, both to and from Hatfields
London.
Damaged items
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If you received a damaged product, please notify us immediately for
assistance.
Sale items
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Sale items can be refunded.
Contact us
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If you have any questions about our Returns and Refunds Policy, please contact
us:
* By email:
Learn more
The NitroPress is the world first commercial and home use handheld Nitro coffee appliance, allowing the user to create Nitro coffee anywhere.
Historically Nitro coffee could only be purchased in supermarkets by the can or in coffee shops using a large and complex keg system to pour, but the NitroPress is a handheld device using our 2 gram Nitro chargers to infuse cold brew coffee with Nitrogen gas creating ‘Nitro coffee’ all in the comfort of your own kitchen.
The NitroPress has amassed huge popularity since its launch in 2018 and is a favourite amongst coffee connoisseurs worldwide.
It is important to note that the NitroPress is NOT just a cream whipper - although it looks very similar (but way cooler!), the nozzle and the canister operating pressures have been designed specifically to infuse Nitrogen into the coffee, creating the perfect balance of tiny bubbles and flow - in order to create perfectly smooth nitro coffee every time.
